Privacy policy

Effective Date: 18/10/23

This Privacy Policy explains how Right Vape ("we," "us," or "our") collects, uses, and protects the personal information of individuals who subscribe to our services. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal information.

1. Information We Collect

When you subscribe to our Right Vape's subscription service, we may collect the following types of personal information:

1.1. Personal Identification Information: This includes your name, email address, phone number, and any other information you provide us during the subscription process.
1.2. Payment Information: If you make a purchase through our subscription service, we may collect your payment details, such as credit card information or other payment method details.
1.3. Usage Information: We may collect information about your interactions with our website and subscription service, including your IP address, browser type, device information, and browsing activity.

2. Use of Personal Information

We use the personal information collected for the following purposes:

2.1. Providing and Improving Subscription Service: We use your personal information to process and manage your subscription, as well as to improve our services based on your feedback and preferences.
2.2. Communication: We may use your contact information to send you important updates, service-related information, and promotional offers related to our Right Vape's subscription service. You can opt-out of receiving such communications at any time.
2.3. Payment Processing: We utilise your payment information to process your subscription payments securely and efficiently.
2.4. Legal Compliance: We may use your personal information to comply with applicable legal obligations, such as tax and accounting requirements.

3. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing of Personal Information

We may share your personal information with third parties under the following circumstances:

5.1. Service Providers: We may engage trusted third-party service providers who assist us in operating our subscription service and delivering the requested services. These services providers are obligated to maintain the confidentiality and security of your personal information.
5.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns regarding our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

7. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will post a notice on our website to inform you of any material changes. Please review this Privacy Policy regularly to stay informed about how we handle your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 01604 212078. By subscribing to our Right Vape's subscription service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Thank you for choosing Right Vape. We value your privacy and appreciate your trust in us.